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Terms & Conditions

Accessibility, Licensing, and Compliance Statement

WellYou Rx is committed to providing safe, lawful, and accessible medical care in full compliance with applicable federal and Florida state regulations. The following statements describe the scope of our services, clinician licensing, privacy protections, telehealth practices, and patient eligibility requirements.

Clinician Licensing & Scope of Practice

All medical evaluations, treatment decisions, and prescriptions provided through WellYou Rx are performed exclusively by clinicians who are duly licensed to practice medicine in the State of Florida.

Services are delivered solely within the legal scope of practice defined by:

  • Florida Statutes §456.001 et seq. (Health Professions and Occupations)

  • Florida Statutes §456.47 (Use of Telehealth)

  • Florida Board of Medicine and Osteopathic Medicine regulations

Clinicians may only establish a provider–patient relationship and render medical services when the patient is physically located in Florida at the time of treatment.

Florida-Only Service Eligibility

Under state law and licensing requirements:

  • Medical services are available only to individuals who are physically present in the state of Florida at the time of consultation, communication, or treatment.

  • Prescriptions and associated medication shipments are restricted to Florida addresses only.

  • We cannot evaluate, diagnose, prescribe, or manage treatment for individuals located outside the state of Florida.

This geographic limitation ensures strict compliance with Florida medical licensing laws and interstate practice restrictions.

Telehealth Modality & Delivery of Care

WellYou Rx utilizes asynchronous telehealth, an approved method of delivering medical care under Florida Statutes §456.47.

This may include:

  • Secure patient–provider messaging

  • Encrypted electronic communication

  • HIPAA-compliant clinical intake and follow-up

  • Review of medical history, photos, and submitted information

  • Medical management without a real-time video or audio encounter when clinically appropriate and legally permissible

Asynchronous telehealth is considered a valid form of evaluation and treatment in Florida when practiced in accordance with all statutory and board requirements.

HIPAA Compliance & Protection of Personal Information

WellYou Rx adheres to all applicable federal privacy and security standards, including:

  • HIPAA Privacy Rule (45 CFR Part 160 & Subparts A and E of Part 164)

  • HIPAA Security Rule (45 CFR Part 160 & Subparts A and C of Part 164)

  • HITECH Act requirements regarding electronic protected health information (ePHI)

All patient communication, records, and medical data are stored and transmitted using HIPAA-compliant platforms employing encryption, secure access controls, monitoring, and audit trails.

We do not disclose protected health information except as permitted by law or with patient authorization.

Medication Access & Shipping

All prescriptions are issued by Florida-licensed clinicians and dispensed by licensed pharmacies in accordance with:

  • Florida Pharmacy Practice Act (Chapter 465, F.S.)

  • FDA guidelines for compounding (when applicable)

  • State and federal regulations governing prescription medication distribution

Medication can only be shipped to verified Florida residential addresses.

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WellYou Rx strives to ensure that all patients can access and understand our services, communication channels, and medical information. If you have accessibility needs or require accommodations, please contact us directly for assistance.

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